Privacy Policy & Terms

Introduction

Welcome to EuroSilver. We specialize in the sale of refined silver and gold bars with guaranteed purity and precision. This page outlines our policies regarding transactions, user data, and service usage.

Product Authenticity

All silver and gold products sold by EuroSilver are guaranteed to meet industry standards of purity. Each item is carefully crafted, inspected, and may include certification or hallmarking to ensure authenticity.

Pricing Policy

Prices are updated regularly based on global market conditions. The final price at the time of transaction confirmation is considered valid. We reserve the right to adjust pricing without prior notice.

Order & Payment

• Orders are confirmed via official communication channels (e.g., WhatsApp).
• Payments must be completed within the agreed timeframe.
• Orders without payment confirmation may be canceled.

Shipping & Delivery

We ensure secure packaging and trusted delivery services. Once the product is shipped, the responsibility is transferred to the logistics provider. Tracking information will be provided where applicable.

Return & Refund Policy

Due to the nature of precious metals, all sales are final. Returns or refunds are only applicable in cases of verified defects or incorrect items delivered.

Data Collection & Privacy

We may collect personal information such as name, phone number, and transaction details for order processing and customer support. Your data will not be sold or shared with unauthorized parties.

Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure, and users are encouraged to take necessary precautions when sharing data.

Limitation of Liability

EuroSilver is not liable for losses caused by market fluctuations, delays from third-party services, or misuse of products after delivery.

Contact Information

For inquiries, please contact us:

Phone / WhatsApp: +62 811-3478-788
Social: @Eurogoldnsilver